Shipping Questions

When will my order be shipped?

Our current turn around time for all orders is 2-5 BUSINESS DAYS. Please allow an additional 5-7 BUSINESS DAYS for transit time, for a total of 7 to 12 BUSINESS DAYS. 

*Please note, most items are produced and shipped sooner.

Do you ship internationally?

As of now, we are only able to ship to the continental US.

Order Questions

Can I make adjustments to my order?

Once you have placed an order we cannot add or subtract items. If you would like to order additional items, please place a new order.

My order arrived incorrect/damaged, what should I do?

In the event that your order arrives misprinted, damaged, or defective, please email us within 15 days of product delivery at orders@creativelyseededshop.com with your order number and a clear photo showing the issue and we will be happy to make it right. 

Can I cancel/exchange/refund my order?

Since our products are printed on-demand as soon as the order is placed, we are not able to offer any cancellations, nor accept returns or exchanges for wrong sizes, wrong colors, etc. 

Product Questions

What are the size dimensions of the clothing?

We have a guide that can be found at on our Size Chart page.

What is are the care instructions for the clothing?

We have a guide that can be found at on our Care Instructions page.

How are the designs put onto your clothing? Are they permanent or vinyl?

Our t-shirts, sweatshirts, hoodies and other items are made using a direct-to-garment machine. The design is permanently printed into the fabric of the shirts similar to screen printing. Additionally, the design doesn’t run the risk of cracking or peeling like is often seen in heat press vinyl.

Payment Questions

What payment methods do you accept?

We currently accept PayPal and all major credit cards on our secure site.

Still have questions?

Feel free to send us a message on our contact page.

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